Our goal is to deliver your order as quickly as possible. Our products are mostly shipped from China, but we also have a warehouse in the United States for low inventory or specialty items. In most cases, products in stock are shipped within 2-3 days.
Here are the details:
Standard shipping FREE on orders over $50.0
|United States||8 - 14 business days|
|Canada||10 - 15 business days|
|United Kingdom||7 - 14 business days|
|Australia||9 - 15 business days|
|Western Europe||7 - 14 business days|
|Rest of the world||7 - 21 business days|
Express shipping FREE on orders over $150.0
|United States||5 - 8 business days|
|Canada||7 - 10 business days|
|United Kingdom||5 - 8 business days|
|Australia||7 - 10 business days|
|Western Europe||7 - 10 business days|
|Rest of the world||7 - 14 business days|
An email will be sent with the tracking number. Your order can be tracked on our Track My Order page.
Whether you have a shipping question or a concern, we have the answers you require. You can reach us at firstname.lastname@example.org.
Aruba, Antigua and Barbuda, Anguilla, American Samoa, Algeria, Angola, Albania, Andorra, Afghanistan, Armenia, Australia,Azerbaijan, Austria, Benin, Botswana, Burkina Faso, Bahrain, Bangladesh, Bhutan, Brunei, Brazil, Bermuda, Belize, Barbados, Bolivia, Bonaire,Bahamas, Canada, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo (Brazzaville), Congo (Kinshasa), Cambodia, Croatia, China, Cyprus, Chile, Cook Islands, Curacao, Costa Rica, Cayman Islands, Cyprus, Djibouti, Denmark, Dominican Republic, Dominica, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Estonia, Ecuador, El Salvador, Falkland Island, Faso, Burundi, Fiji, Finland, France, Kiribati, Gabon, Gambia, Germany, Ghana, Guinea-Bissau, Gibraltar, Guam, Guatemala, Guernsey, Guadeloupe, Grenada, Greece, Greenland, Honduras, Haiti, Hong Kong(China), Hungary, India, Indonesia, Iraq, Ivory Coast, Iceland, Jordan, Jersey, Jamaica, Ireland, Israel, Kenya, Italy, Lithuania, Kazakhstan, Kuwait, Kyrgyzstan, Lesotho, Liberia, Laos, Liechtenstein, Latvia, Luxembourg, Mexico, Malta, Malaysia, Norway, Netherlands, New Zealand, Philippines, Portugal, Poland, Romania, Sweden, Spain, Slovakia, South Georgia/ Sandwich Islands, Saint Eustatius and Saba, Saudi Arabia, Singapore, Sint Eustatius and Saba, South Korea, South Africa, Switzerland, Thailand, United States (US), United kingdom (UK), United Arab Emirates, Venezuela.
Our team usually packs & ships your order within 2-3 days. Please be patient because of COVID-19. It could take 3-5 business days for orders to ship. We may take a little longer to process your order on occasion. We appreciate your patience.
We may take longer to process orders over the weekend, during special promotions (Black Friday/Cyber Monday), and on holidays. Please allow 1-3 extra days for your order to be processed.
The tracking number will be sent out via email. You can use it to track your order on our Track My Order page.
Depending on the shipping method, you'll get a shipping estimate. There are safety protocols around COVID-19 that may cause delays for some customers. We're sorry for the inconvenience!
The average shipping time is 10-15 business days. It may take longer for an order to arrive if there are delays in transit or holds at customs.
The customer is responsible for customs and taxes. If you have any questions regarding fees. You should also know that customs agents can sometimes delay shipments.
- For european union buyers
We have learned that the tariff collection is conducted on most products shipped to the EU. having understood the concerns of EU buyers, we have resolved these issues. the shipping service providers we have cooperated will help you clear customs and we will pay the tariff for you. this means that you do not need to pay the tariff for the products purchased from us. as a result, you can make the purchase from us without hesitation if you are an EU buyer and have strong interest in our products.
International shipments are subject to value limits in various countries. It may be necessary to ship your order as multiple shipments with different tracking numbers if the quantity exceeds the limit for your country.
You'll get multiple tracking numbers if your order comes in separate packages. If you need help tracking your package, let us know.
You can track your order online by using a tracking number once we've shipped it.
Yes. The delivery of large orders over $300 is automatically subject to a signature upon delivery to ensure the package's safety.
At the moment, no.
Our Returns & Exchanges page has more information about returning items.
We're experiencing delays with delivery due to COVID-19 across the world.
It's possible for packages marked as delivered to get stuck in these situations:
Sorry, not right now.